Author: Steiner

The Lunch Break Re-examined

The Question Michael Douglas, as Gordon Gecko, in the iconic movie Wall Street tells Charlie Sheen that lunch is for wimps.  Up until reading an impressive article in the Academy

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Service with a Smile

The Problem & The Question You don’t have to be in MENSA to know that many company initiatives, such as continuous improvement programs, fail at an alarming rate.  For leaders

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The Work-Life Imbalance

The Problem & The Question The Holidays are now behind us.  Hopefully, you all got to spend time with your family.  But if you’ve got a demanding job, like a

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