Past Issues

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Kiss Up at Your Own Risk! The Dark Side to Sucking Up

The Question We know it to be true, don’t we?  That flattery will get you everywhere! Those who aren’t bootlickers seem to be the odd ones out as the promotions go to those who brown nose.  Empirical research seems to back that up.  However, an interesting question surfaces—if it’s so

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Do Good to Do Well

On Monday, we discussed the importance of Corporate Social Responsibility (CSR).  Specifically, we examined CSR in the context of winning the war on talent. By the way, did you see that Amazon was giving $10B to fight climate change?  You can read the article here.  CEO Jeff Bezos did this

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The War for Talent and the Role of Corporate Social Responsibility

The Question Why do firms engage in protecting the environment or lending a hand in the community in which they operate?  The dominant logic is that businesses do Corporate Social Responsibility (CSR) or emphasize Corporate Social Performance (CSP) to attract customers, to satisfy investors, or to enhance employee morale.  But

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What Your Lunch Says About You

The old adage says you are what you eat. In that case, eat something good looking and smart.  What does your lunch say about you?  See below for your lunch-horoscope.  Share on facebook Share on twitter Share on linkedin

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The Lunch Break Re-examined

The Question Michael Douglas, as Gordon Gecko, in the iconic movie Wall Street tells Charlie Sheen that lunch is for wimps.  Up until reading an impressive article in the Academy of Management Journal, which you can find here, we thought the same. But not anymore. The empirical research should give

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A Legend in Customer Service

Here’s a hilarious office story from one of our readers.  We send these every Friday in our newsletter, which is free to sign up for.  Back in the 80s, I did some customer relations training for a regional airline.  The participants were employees who worked at the counters in the gate

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Do Good to Do Well

On Monday, we discussed the importance of Corporate Social Responsibility (CSR).  Specifically, we examined CSR in the context of winning the war on talent. By

Read More »

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